Design and web development studio

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DESIGN

03 Launch and support

Technical support that keeps the website moving

We maintain, troubleshoot and improve websites after launch with clear priorities, reserved capacity and a documented release process.

Maintenance Bug fixes Updates Reserved capacity
View packages and pricing
A website maintenance workspace with monitoring and development tasks.
Reliable maintenance with room for continuous improvement

When this service is the right fit

  • The website needs a reliable owner after launch.
  • Small technical issues interrupt marketing or sales.
  • Updates and security checks are handled inconsistently.
  • The product needs regular improvements without a permanent in-house team.

Monthly support plans

Visual example for Essential
From $350/month

Essential

Routine checks, dependency updates and up to four hours of agreed technical work per month.

Outcome

A maintained website and a simple monthly activity summary.

Timeline Monthly

Visual example for Growth
From $800/month

Growth

Up to ten hours for maintenance, fixes, content support and planned improvements, with priority scheduling.

Outcome

A dependable monthly delivery rhythm for an active website.

Timeline Monthly

Visual example for Priority
From $1,500/month

Priority

Up to twenty hours, faster response targets, proactive review and release coordination.

Outcome

Reserved senior capacity for a business-critical website or product.

Timeline Monthly

What you receive

You receive both the finished work and a clear foundation your team can continue using.
  • Agreed response and communication rules.
  • Maintenance and dependency updates.
  • Bug fixes within the reserved capacity.
  • Planned releases and regression checks.
  • Monthly work summary and next priorities.

How the work is structured

  • Discovery

    We review the goal, available materials, constraints and the outcome the work needs to support.

  • Plan and estimate

    We confirm the scope, milestones, exact price and a realistic delivery schedule.

  • Delivery and review

    We share progress by milestone and apply the agreed consolidated feedback.

  • Handoff

    We prepare the files, code or production release and hand over everything included in the scope.

What shapes the estimate

Current technical condition, stack, response target, reserved hours, infrastructure complexity, compliance and release frequency.

Two consolidated feedback rounds are included at each approval milestone.

Paid licences, domains, hosting, third-party services and content production are billed separately.

New requirements introduced after approval are estimated and agreed before they enter the scope.

Good to know

Is this 24/7 support?

No. These plans cover agreed business hours. A 24/7 requirement needs separate infrastructure and staffing.

Do unused hours roll over?

Up to 25% can roll into the following month once. The rest does not accumulate because team capacity is reserved in advance.

Can you support a website built by another team?

Yes, after an onboarding audit. Its scope depends on the stack, documentation and current condition.

Let us define the right scope

Tell us what you need and what is already in place. We will ask the right follow-up questions, recommend a practical format and prepare a clear estimate.